Frequently Asked Questions

Shipping Method:

We’re here to get your order to you as smoothly as possible.

• Metro Manila: Motorcycle riders / Lalamove
• Nationwide: J&T Express / LBC
• Worldwide Shipping via DHL:
  • We’ll email your custom DHL shipping quote
  • Choose your preferred option:
    • DAP/DDU: You pay duties/taxes upon arrival
    • DDP: Paldo Bikes covers duties/taxes upfront (included in the quote)

• • A secure Maya payment link will be sent to finalize your DHL shipping fee
• Cut-off for order processing: 4 pm, Monday–Friday

Store Hours:

We're here to serve you during the following hours:

• Monday-Friday: 9 am - 6 pm
• Saturday-Sunday: Closed
  
  

Payment Options:

We want to make it easy for you to pay! You can choose from a variety of payment methods, whether you're shopping online or in-store:

• Cash
• Maya
• Bank Deposit
• Credit/Debit Card