Frequently Asked Questions

Shipping Method:

We’re here to get your order to you as smoothly as possible.

  • Metro Manila: Motorcycle riders / Lalamove
  • Nationwide: J&T Express / LBC
  • Worldwide Shipping via DHL:
    • We’ll email your custom DHL shipping quote
    • Choose your preferred option:
      • DAP/DDU: You pay duties/taxes upon arrival
      • DDP: Paldo Bikes covers duties/taxes upfront (included in the quote)
    • A secure Maya payment link will be sent to finalize your DHL shipping fee
  • Cut-off for order processing: 4 pm, Monday–Friday

Store Hours:

We're here to serve you during the following hours:

  • Monday-Friday: 9 am - 6 pm
  • Saturday-Sunday: Closed

Payment Options:

We want to make it easy for you to pay! You can choose from a variety of payment methods, whether you're shopping online or in-store:

  • Cash
  • Maya
  • Bank Deposit
  • Credit/Debit Card